Everything you might be wondering.
Straight answers about setup, the AI, your data and your plans. Anything else, just DM us.
NextContact AI is an AI-powered messaging assistant and CRM that helps businesses respond to inquiries, qualify leads, automate follow-ups, and turn conversations into potential customers.
NextContact supports Instagram Direct Messages, Facebook Messenger, and WhatsApp.
Connect your messaging accounts, provide information about your business, and configure your AI assistant. It can then respond to customer inquiries, answer questions, qualify leads, and help guide conversations toward a booking or sale.
Getting started is designed to be simple. Connect your accounts, provide your business information, configure your assistant, and test it before going live. Setup can take as little as five minutes.
Yes. You can train your assistant using your business website and uploaded documents so it can learn about your services, pricing information, frequently asked questions, and business details.
NextContact is designed to provide natural, conversational responses that feel less robotic than traditional automated messages. Delivery times are also naturally delayed as if a person was sending the message. You can also configure how your assistant communicates with customers.
Yes. You can provide instructions and business information to help shape how your assistant responds and represents your business.
Yes. You can configure automated follow-ups to help keep conversations moving and reconnect with potential customers who haven't responded.
Yes. Your assistant can ask questions, gather important information, and identify whether an inquiry is a good fit for your business.
NextContact can guide customers toward booking by sharing your scheduling links, including links to compatible booking platforms.
Yes. NextContact includes a built-in CRM that helps you organize contacts and manage leads from your customer conversations.
Absolutely. You can pause your AI assistant and manually take over a conversation whenever you want.
Yes. You can test conversations with your AI assistant before deploying it to interact with customers.
Each subscription includes a monthly credit allowance. Credits are used as your AI assistant generates responses. Different plans provide different usage limits, so you can choose the plan that best fits your business.
No. NextContact is designed to make AI messaging automation accessible to business owners without requiring programming or technical experience.
Still have a question?
We run NextContact on our own business. DM us and the assistant answers.